Sales Terms

Effective date: 1 August 2026 | Version: 1.1 (amendment to § 5.1 of 14 October 2026) | Applicable from the date the Seller commences business activity

§ 1. Definitions

§ 2. Seller’s details and contact

Śnieguła Expeditions Sławomir Śnieguła
ul. Czarnieckiego 5, 88-400 Żnin, Poland | Polish Tax ID (NIP): 5213392848
Email: kontakt@sniegula.com | Website: expeditions.sniegula.com

Important legal notice: The Seller provides exclusively a guiding service (single tourist service) within the meaning of art. 4 point 1(d) of the Polish Act of 24 November 2017 on Package Travel and Linked Travel Arrangements. The Seller does not arrange package tours, is not a tour operator and is not entered in the Central Register of Tour Operators and Linked Travel Arrangement Facilitators (CEOTiPT). Consequently, no statutory insurance guarantee for tour operators applies to the guiding service. The Customer is strongly advised to take out their own travel insurance covering accident, illness, mountain search and rescue, and trip cancellation.

§ 3. Order placement

1. An Order is placed by adding the Product to the basket and completing the purchase.
2. The Contract is concluded at the moment the „Buy and pay” button is pressed (art. 17(3) of the Polish Consumer Rights Act).
3. Following placement of the Order, the Customer shall receive a confirmation email containing the order specification and the text of these Sales Terms.

§ 4. Prices and payment methods

1. Prices are quoted in Polish złoty (PLN) as gross prices.
2. The Seller benefits from the subjective VAT exemption pursuant to art. 113(1) of the Polish VAT Act.
3. Payment methods: Przelewy24, BLIK, standard bank transfer (deadline: 7 days).

§ 5. Order fulfilment

5.1. Expedition Booking — guiding service

Sarek 2027 expedition (Wild Sarek, Ritsem → Kvikkjokk, 10 days, late August / early September 2027; the exact dates are set out in the Agreement). Price: PLN 4,000 per person. Second person 10% off: PLN 3,600. The discount applies to the second person included in the same registration as the Customer (PLN 3,600 instead of PLN 4,000). It is available once for each such pair and cannot be combined with other discounts. Lowest price since the service was first offered for sale: PLN 4,000. The discount remains in force if the first person of the pair cancels. A replacement participant takes over the price of the person they replace (limit: up to 6 participants).

Expedition bookings are not made through the Shop basket, and § 3 does not apply to them. The Customer sends a preliminary registration by email to kontakt@sniegula.com. A registration is not an order and creates no obligation to pay. The Seller considers the registration after a short conversation with the Customer and completion of a questionnaire, and then sends the Customer a Booking Agreement stating the deadline for paying the deposit. The agreement is concluded when signed by both parties. Following payment, the Customer receives a confirmation and, before the expedition, the Participant Agreement for the guiding service and an invoice. Payment, cancellation and expedition cancellation rules are set out in the Agreement.

The expedition is provided as a single tourist service (guiding service) within the meaning of art. 4 point 1(d) of the Polish Act on Package Travel and Linked Travel Arrangements; it does not constitute a package tour. The price covers the guide’s professional services only; it does not include transport, accommodation (including STF huts), food, equipment hire or insurance — these arrangements remain the Customer’s responsibility.

5.2. Book (physical goods)

Fulfilment: up to 3 working days. Delivery: DPD/InPost courier (14.99 PLN), InPost parcel lockers (12.99 PLN), Polish Post (11.99 PLN). EU delivery: from 39.99 PLN.

5.3. Ebook and Video Course (digital content)

Delivery: immediately upon receipt of payment (max. 24 hours). Course access: 12 months from activation.

§ 6. Right of withdrawal

6.1. Expedition Booking — RIGHT OF WITHDRAWAL EXCLUDED

The right of withdrawal does not apply pursuant to art. 38(1)(12) of the Polish Consumer Rights Act — services connected with leisure activities provided on a specified date or within a specified period. A separate written declaration of acknowledgement by the Consumer is required at the time of purchase.

6.2. Physical Book — 14 days

The Consumer may withdraw within 14 days of taking possession of the goods. The Book shall be returned within 14 days of submission of the withdrawal declaration. Return costs shall be borne by the Consumer.

6.3. Ebook and Video Course — EXCLUSION UPON CONSENT

The right of withdrawal does not apply once the Consumer has consented to immediate delivery of the digital content (art. 38(1)(13) of the Polish Consumer Rights Act) and the Seller has confirmed conclusion of the contract.

§ 7. Complaints and statutory warranty

Complaints may be submitted by email to kontakt@sniegula.com or in writing. Time for response: 14 days. Failure to respond shall be deemed acceptance of the Consumer’s claim (art. 7a(2) of the Polish Consumer Rights Act). The cost of returning defective goods shall be borne by the Seller.

§ 9. Out-of-court dispute resolution

The Consumer may use the EU ODR platform: ec.europa.eu/consumers/odr (email: kontakt@sniegula.com), or refer the matter to the locally competent Polish Consumer Ombudsman (Rzecznik Konsumentów) or to the Provincial Trade Inspectorate (WIIH).

§ 10. Final provisions

Governing law: Polish law. Amendments to these Sales Terms shall be notified with 14 days’ advance notice. These Sales Terms shall enter into force on: 1 August 2026. The detailed cancellation rules applicable to expedition bookings are set out in the Cancellation Policy. The amendment to § 5.1 of 14 October 2026 applies from the date of its publication to contracts concluded from that date. Contracts concluded earlier are performed under the previous terms.

Appendix No. 1 — Model withdrawal form

Addressee: Śnieguła Expeditions Sławomir Śnieguła, ul. Czarnieckiego 5, 88-400 Żnin, Poland, kontakt@sniegula.com

I/We hereby give notice of my/our withdrawal from the contract of sale of the following goods: ______________________

Date of conclusion of the contract / receipt of the goods: ____________ | Full name: ____________ | Address: ____________

Signature (paper version only): ____________ | Date: ____________

Document prepared by Anastazja — E-commerce, GDPR and Digital Law Counsel. Date of preparation: 15 April 2026.